Workflow errs with ORA-20001: System Error: Procedure hxc_find_notify_aprs_pkg..hr_supervisor_approval at Step 30 And no self service login for supervisor (Doc ID 331141.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Time and Labor - Version 11.5 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

The approval workflow, HXCEMP, is shows the following error.

Error Message  ORA-20001: System Error: Procedure hxc_find_notify_aprs_pkg..hr_supervisor_approval at Step 30 Cause: The procedure hxc_find_notify_aprs_pkg..hr_supervisor_approval has created an error at Step 30. Action: Contact your system administrator quoting the procedure hxc_find_notify_aprs_pkg..hr_supervisor_approval and Step 30.
 
Error Stack  hxc_find_notify_aprs_pkg...hr_supervisor_approval(HXCEMP, 318, 54652, RUN, hxc_find_notify_aprs_pkg..hr_supervisor_approval|RAISE: no self service login for supervisor) Wf_Engine_Util.Function_Call(HXC_FIND_NOTIFY_APRS_PKG.HR_SUPERVISOR_APPROVAL,  HXCEMP, 318, 54652, RUN)

Changes

 

Cause

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