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Drop Ship Items Get Stuck in Inventory Interface, Get Error "Negative Balances Not Allowed" (Doc ID 331381.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Inventory Management - Version 11.5.10 to 11.5.10.CU2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

This document includes all versions of 11i

For troubleshooting assistance with the error "Negative Balances Not Allowed", see How To Troubleshoot Stuck Transactions with Error "Negative Balance Not Allowed"


Symptoms

Drop ship items getting stuck in inventory interface.
These items have legitimate reservations on them with the correct order number and item number but seems that when the material transaction occurs it reads the information from reservations as if it is not applicable for the item. The records are failing

ERROR
-----------
Negative balances not allowed

WORKAROUND
-----------------------
Delete reservations and resubmit material transaction.

Verified the issue by the inventory debug log file:
INV_TXN_MANAGER_PUB: Moving header ID 38246725 to temp table
INV_TXN_MANAGER_PUB: Error in post_temp_validation : Negative balances not allowed
INV_TXN_MANAGER_PUB: SQL : User-Defined Exception

Changes

Changed organization parameter to prevent negative issues.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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