ORA-24033: no recipients for message in Package OKC_AQ_PVT Procedure SEND_MESSAGE (Doc ID 332104.1)

Last updated on MARCH 30, 2016

Applies to:

Oracle Service Contracts - Version 11.5.5 to 12.0.4 [Release 11.5 to 12]
Oracle Contracts - Version 11.5.5 to 12.0.4 [Release 11.5 to 12]
Information in this document applies to any platform.

Symptoms

After authoring a contract, during the process of signing the contract, the following error occurs.

    Data Base Operation Failed.
    Contract Number: XXXXX
    Contract Number Modifier:
    Details: ORA-24033: no recipients for message in Package OKC_AQ_PVT Procedure
    SEND_MESSAGE
    Database operation Sign Contract failed.

This happens with all contracts and prevents making any contracts active.

The error has also been reported when entering Meter Readings in Asset Management and these steps have resolved the issue there as well.

Changes

This seems to occur with new installs or after upgrades to applications or the database.

Cause

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