Last updated on SEPTEMBER 01, 2017
Applies to:Oracle Service Contracts - Version 11.5.5 to 12.0.4 [Release 11.5 to 12]
Oracle Contracts - Version 11.5.5 to 12.0.4 [Release 11.5 to 12]
Information in this document applies to any platform.
After authoring a contract, during the process of signing the contract, the following error occurs.
Data Base Operation Failed.
Contract Number: XXXXX
Contract Number Modifier:
Details: ORA-24033: no recipients for message in Package OKC_AQ_PVT Procedure
Database operation Sign Contract failed.
This happens with all contracts and prevents making any contracts active.
The error has also been reported when entering Meter Readings in Asset Management and these steps have resolved the issue there as well.
This seems to occur with new installs or after upgrades to applications or the database.
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