Workflow Notification Mailer Does Not Send Out E-Mail Notifications (Doc ID 332225.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
All applications where e-mail notifications are to be sent
Checked for relevance on 13-FEB-2013


Symptoms

The Workflow Java Mailer does not send a single e-mail. It has been set up properly and is up and running.

Other findings:

- Users have proper e-mail notification style that allows them to receive e-mail notifications
- Workflow Notification Mailer status = 'RUNNING'
- Run the script $FND_TOP/sql/wfmlrdbg.sql <Notif #> and found the notification is in the WF_DEFERRED queue.

 

Cause

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