Configuring Contact Us Icon For iReceivables Does Not Appear to Work (Doc ID 332400.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle iReceivables - Version 11.5.8 to 11.5.10.3 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Even after configuring the Contact Us button in iReceivables, the old email address is still appearing when the button is used.

In order to configure the Contact Us icon on the webpage and the change the e-mail id from the one
hardcoded in the ARW_CONFIG package specification, you changed the mail to command
FROM
EMAIL_COMMAND VARCHAR2(100) :=
'mailto:webmaster@your_company.com?subject=iReceivables';
TO
EMAIL_COMMAND VARCHAR2(100) :=
'mailto:Moretzl@DNB.com?subject=iReceivables';
Then re-compiled the package body and specs in your instance and bounced Apache.

 

Cause

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