"null Cannot Get Connection to the Database" Error Occurs During Login To Applications 11i

(Doc ID 332472.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Application Object Library - Version 11.5.0 to 11.5.0 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

You are unable to login via AppsLocalLogin.jsp or ICXINDEX.htm. The following error occurs:

null Cannot get Connection to the Database

The error page displays null in the login fields, instead of Username, Password, etc..

A Framework error occurs with the details:

oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: Io exception: Broken pipe;  (Could not lookup message because there is no database connection)

JDBC Connection Pool test shows "0" available connections, i.e:
http://<hostname>.<domainname>:<port>/OA_HTML/jsp/fnd/AoljDbcPoolStatus.jsp

Changes

Cause

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