My Oracle Support Banner

Last Payment Amount And Date Incorrect in Collections Agent User Interface (IEXRCALL) (Doc ID 332883.1)

Last updated on DECEMBER 15, 2022

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

The Last Payment Amount and Last Payment Date on the Collections Agent User Interface (IEXRCALL)   does not match the information shown on the History tab

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.