Last Payment Amount And Date Incorrect in Collections Agent User Interface (IEXRCALL) (Doc ID 332883.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

The Last Payment Amount and Last Payment Date on the Collections Agent User Interface (IEXRCALL)   does not match the information shown on the History tab

 

Cause

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