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Catalog and/or Item Extract Fails With ORA-20100 ORA-06512: at "APPS.ICX_POR_EXT_UTL (Doc ID 333173.1)

Last updated on JULY 02, 2018

Applies to:

Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.


When attempting to run either "Catalog Data Extract - Classifications" or "Catalog Data Extract - Items" concurrent request, it  fails with an error.

Due to this issue, users cannot extract Classifications or Catalog Items to iProcurement.

ERROR at line 1:
Unable to write the debug messages to the log file.
Ensure that the virtual path assigned to the APPLPTMP environment variable is
valid, writable, and is referenced at the beginning
of the UTL_FILE_DIR database parameter in init.ora.
ORA-06512: at "APPS.ICX_POR_EXT_UTL", line 225
ORA-20100: File ext_item.log_out creation for FND_FILE failed.
You will find more information on the cause of the error in request log.
ORA-06512: at line 20

1. Log in and access Core applications.
2. Select Purchasing Responsibility.
3. Navigate to Setup > E Catalog Admin > Loader Values
4. Form will open, submit either or both of these concurrent requests:
          Catalog Data Extract - Classifications
          Catalog Data Extract - Items 
5. Request fails and gives above message.



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