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Lead Import Fails: Field Source System 'Marketing' Is An Invalid Value (Doc ID 333485.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Marketing - Version 11.5.9 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Importing  leads by using a csv file in client :

One of the mandatory mapping field is "Source System"

The csv file has 'Marketing' as an example as Source System value.

 
Path is :

Oracle Marketing Super User > Audience > Audience Workbench >

Import > Create > Fill mandatory fields > Leads

> Enter Name > Select Client csv File > Fill Source File details

> Do Mapping  > Import > Finish

 

Get Error :

Source System "Marketing" is an invalid value.

Click on Import name link to go to Error Screen, then use the LOV to correct values so you

will correct the import (not the csv file) by  inserting  the correct source system that exist in the LOV

Choose 'Marketing' value in LOV for rows with errors and run Lead  Import again :
Import run successfully now

But by filling csv file with 'Marketing' value as a source system , import still fails.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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