Certain Users Default To FND Type When Trying To Add Approver To Appr Group (Doc ID 333973.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Approvals Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Self-Service Human Resources - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When adding approvers to approval groups some users are defaulting to FND user types when trying to query for HR User types. All people trying to be added are setup as employees in the HR People screen. Some query up as HR type, some query up as FND type.

Issue was verified with print screens indicating two users. Both are entered as employees and oneshows as FND User and the other one shows as HR User in AME when trying to add them into an approval group.

 

Cause

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