Receipt Workbench Error: Reversing Receipt Fails With "The Receipt amount cannot be less than the sum of the applied and On account amounts".
(Doc ID 334251.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Receivables - Version 126.96.36.199 to 188.8.131.52 [Release 11.5.10]
Information in this document applies to any platform.
ARXRWMAI - Receipts
Receipt A is applied to another Receipt B to allow the Unapplied amount to reflect the total amount of both Receipts. This combined amount in Receipt A, is then applied to an Invoice, allowing the Invoice to be reduced by the amount totals of both Receipts. When you attempt to reverse Receipt A, the following error is encountered:
"The Receipt amount cannot be less than the sum of the applied and On account amounts".
If the Invoice is unapplied manually before reversal then the Receipt can be successful reversed.
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