11i Debrief Error: 'Cannot Found Line Type For Transaction Billing Type (ID=21)' (Doc ID 334309.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Oracle Field Service - Version 11.5.1 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 31-Dec-2015***
FORM:CSFFEDBF.FMB - Debrief
ConcurrentProgram:CSFUPDATE - CSF:Update Debrief Lines

Checked for relevance on 22-nov-2013

Symptoms

On Debrief form, CSFFEDBF, an error is seen for the Labor lines and Debrief Status is 'Completed with Error':

Cannot found line type for transaction billing type (ID = 21).


Concurrent program for CSFUPDATE module 'CSF:Update Debrief Lines' completed with errors:

Service Billing Engine calling cs_charge_details_pub.Create_Charge_Details api ended with error.
(API_NAME=CS_Service_Billing_Engine_PVT: Create_Charges).
API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.
Cannot found line type for transaction billing type (ID = 21).



Cause

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