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E-Business Suite Workflow Agent Listeners Will Not Start And Are Stuck in Deactivating Status With The Notification Mailer Down, OAM Status Shows Service Components Stuck In A Transitional Status (Doc ID 335652.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite Workflow, Worklow Agent Listener related issues

 

 

 

 

 

 

The Workflow agent listeners will not start.  When viewed from the Oracle Applications Manager (OAM) the service components are stuck in a transitional status: starting, stopping, deactivating, terminating and never move to the final phase:  started, deactivated or terminated.  This in turn prevents the notification mailer from starting up. 

Often the Target and Actual processes will be asymmetrical:  1 and 0. 

Cause

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In this Document
Symptoms
Cause
Solution
 Workflow Information Center, Diagnostics, & Community
References

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