Receiving Following Errors When Opening Benefits Service Center: FRM-40735: Post-Form Trigger R ORA-01403 (Doc ID 335770.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.9 and later
Information in this document applies to any platform.

Symptoms

On 11.5.9 in Staging:
Find that after applying Family Pack K, the following error occurs when accessing the Benefits Service Center.

ERROR
-----------------------
ORA-01403: no data found

FRM-40735: WHEN-NEW-FORM-INSTA


STEPS
-----------------------

The issue can be reproduced at will with the following steps.
1. Open the Benefits Service Center form.

Error occurs.

Cause

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