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How To use cs_servicerequest_pub.Update_status to close a service request in 11i (Doc ID 335952.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10 to 10.5.10.2 [Release 11.5 to 10.5]
Information in this document applies to any platform.

Goal

How does one use the public api (CS_SERVICEREQUEST_PUB.Update_Status) to close a service request in 11i?

Solution

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In this Document
Goal
Solution
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