Integrity Missing Between Setup Details of Standard Messages: APP-JL-62583

(Doc ID 336040.1)

Last updated on MARCH 15, 2018

Applies to:

Oracle Financials for the Americas - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
ARXSUMSG.fmb - Define Standard Messages form
JLBRRDPM.fmb - Payment Methods form
ARXTWMAI.fmb - Transactions form
JLZZTEFS.fmb - Exception by Fiscal Classification form

Symptoms

There exists missing integrity between Setup Details of Standard Messages.

After deleting a Standard (Legal) Message from the Standard Messages setup form, then going into
Tax Setup forms to add new Legal Messages, the error occurs:

APP-JL-62583: Legal Message already exists.

This indicates that the associated Messages were not removed from any other setup.
That message still exists but cannot be seen in the Setup - Tax - Expections - Fiscal Classification form ...
so, when customer try to add a NEW Message after a previously associated Legal Message was deleted, it
gives the error.


Steps to Reproduce
--------------------
Navigate to Setup > Tax > Exceptions > Fiscal Classification
Query up an existing record
Click on Legal Messages
See that in the Legal Messages section we have

Example:
Exception Name Message Name
---------------------- ----------------------
Tax Immunity RS-Dif-Arroz


2) Navigate to Setup > Print > Standard Messages
Message: RS-Dif-Arroz Start Date 07-15-2004
Edit - DELETE Message and Save
(Note they are deleting (not end-dating))

3) Navigate to Setup > Tax > Exceptions > Fiscal Classification
Query up an existing record
Click on Legal Messages
See that it no longer shows any records in Legal Messages section.

Now, try to ADD a new legal message on the line:
Exception Name Message Name
---------------------- ----------------------
Tax Immunity RS-Ise-Arroz

Get Error: APP-JL-62583: Legal Message already exists.








Cause

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