Interface Trip Stop errors with INV INV_RSV_RLF_FAILED & INV INV_INT_PROCCODE (Doc ID 336516.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
WSHINTERFACE - Interface Trip Stop
WSHINVI - Inventory Interface
*** Checked for relevance on 15-September-2013 ***
***Checked for relevance on 29-Sep-2015***


Symptoms

When attempting to interface a certain delivery, the following error occurs.

ERROR
-----------------------
INV INV_RSV_RLF_FAILED Error
INV INV_RSV_RLF_FAILED INV INV_INT_PROCCODE Error
INV INV_INT_PROCCODE x_return_status ==>E

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Nav->shipping->interfaces->run
2 Run interface trip stop for the problematic delivery
3. ITS completes with warning
4. Review ITS debug log file, see above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot complete interfacing the problematic delivery  to OM and Inventory. This leaves unprocessed shipping transactions which prevent closure of the current accounting period.

Cause

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