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Unable To Book Configured Orders err: INVALID FORMAT IN PROFILE OPTION SETTING (Doc ID 336627.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Configurator - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to book orders created in iStore, the following error occurs.

Configuration validation resulted in error(s)
Configuration of <ModelName> is incomplete. Please select all required options.


From the debug file following are the errors:

EXITING OE_CONFIG_UTIL.SEND_INPUT_XML
AFTER CALLING SEND_INPUT_XML: S
CALLING PARSE_OUTPUT_XML
ENTERING OE_CONGIG_UTIL.PARSE_OUTPUT_XML
L_EXIT: ERROR
GG3: INVALID FORMAT IN PROFILE OPTION SETTING: YES. THE CORRECT FORMAT IS
PACKAGENAME.PROCEDURENAME.
SPC RETURNED MESSAGE_TEXT: INVALID FORMAT IN PROFILE OPTION SETTING: YES. THE CORRECT FORMAT IS
PACKAGENAME.PROCEDURENAME.
SPC RETURNED MESSAGE_TYPE: ERROR
CONFIG_HEADER_ID AS:
CONFIG_REV_NBR AS:
GETTING MESSAGES FROM CZ_CONFIG_MESSAGES
Entering Message_From_Cz


SPC RETURNED ERROR , FAIL TRANSACTION
ENTERING DELETE_CONFIG IN OE_CONFIG_PVT
NOTE : NULL CONFIG_HEADER_ID/CONFIG_REV_NBR PASSED
LEAVING DELETE_CONFIG IN OE_CONFIG_PVT
SPC EXIT TAG IS ERROR
AFTER CALLING PARSE_XML: E
ECXEPTION IN CONFIGURATOR_VALIDATIONUser-Defined Exception
RETURN STATUS AFTER VALIDATE CFGS:E
EXP. ERROR IN OE_ORDER_BOOK.BOOK_ORDER

In WF save messages
ENTER Save_API_Messages
L_MSG_DATA=Configuration validation resulted in error(s).
L_MSG_DATA=Configuration of BOM Ball is incomplete. Please select all required options.
EXIT Save_API_Messages


If no configurator button is clicked and created order for same model it works.  Also this works if order created in OM.

Compared order with BOM - Model don't see any difference.
Comparing order and lines for both the orders the one works (without configurator) and the one doesn't work shows no visible difference.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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