Attachment Icon Is Disabled in the Service Contracts Authoring Form

(Doc ID 336640.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring

Symptoms

Open a contract. The attachment icon is disabled.

EXPECTED BEHAVIOR
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The attachment icon should be enabled at the header level.  Attachment icons are not available at the line level.

STEPS
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1. Navigate to Contracts Launchpad.
2. Open a contract. The attachment icon is disabled in the toolbar.

Cause

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