Resource Value For 'From' Field In Service Request Workflow Notification
(Doc ID 336735.1)
Last updated on MAY 19, 2020
Applies to:Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.
The 'From' field for the workflow notification coming to the Service request owner is blank or has the following value: 'Automated Service Request System'.
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