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Resource Value For 'From' Field In Service Request Workflow Notification (Doc ID 336735.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

The 'From' field for the workflow notification coming to the Service request owner is blank or has the following value: 'Automated Service Request System'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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