Customer Form, Address Issue: Cannot Re-Activate a Site Use
(Doc ID 336790.1)
Last updated on SEPTEMBER 01, 2021
Applies to:
Oracle Receivables - Version 11.5.10.0 to 12.1 [Release 11.5.10 to 12.1] Information in this document applies to any platform.
FORM:ARXCUDCI.FMB - Customers
Symptoms
Unable to re-activate a site use in the Customer Standard form.
When you click the Active button and save, re-querying the account shows that the site use remains inactive.
Steps to Reproduce:
Query a customer (go to Customer > Enter Customer) and enter in account number and click FIND
Click OK to get to the addresses screen
Click OPEN on the addresses screen
Press F11 to query on a specific city and Ctr-F11 to execute query
Check the Active button on the account address and save
Check the Active button on the acount site use and save
Close out of customer forms completely
Pull up customer again by repeating steps 1 - 4
Notice that the address check button is no longer checked.
Changes
Cause
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