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Customer Interface Issue: Customer Interface Does Not Import Customer Site Level Profile For A Second Site Imported When Another Site Already Exists (Doc ID 337392.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Receivables - Version 11.5.0 to 11.5.10.3 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Customer Import (RACUST) does not import the site level profile from table RA_CUSTOMER_PROFILES_INTERFACE, if you import a new site with profile to an existing customer.

The site level profile does not get imported to AR, but gets deleted from RA_CUSTOMER_PROFILES_INTERFACE.
Also the Outfile states that the profile has been imported fine. 

Following are the issues:
Once after importing the customer profile at site level for a customer, the subsequent import of customer profiles for
new sites for the same customer does not import the records through Customer Interface.

After having created profiles for a customer both at  customer level and site level for org-A, Customer Interface
does not create site level profile for the same customer for another org, i.e., org-B.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References

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