Customer Interface Issue: Customer Interface Does Not Import Customer Site Level Profile For A Second Site Imported When Another Site Already Exists
(Doc ID 337392.1)
Last updated on MARCH 03, 2019
Oracle Receivables - Version 11.5.6 to 18.104.22.168 [Release 11.5.6 to 11.5.10] Oracle Trading Community - Version 11.5.6 to 22.214.171.124 [Release 11.5] Information in this document applies to any platform.
Customer Import (RACUST) does not import the site level profile from table RA_CUSTOMER_PROFILES_INTERFACE, if you import a new site with profile to an existing customer.
The site level profile does not get imported to AR, but gets deleted from RA_CUSTOMER_PROFILES_INTERFACE. Also the Outfile states that the profile has been imported fine.
Following are the issues: Once after importing the customer profile at site level for a customer, the subsequent import of customer profiles for new sites for the same customer does not import the records through Customer Interface.
After having created profiles for a customer both at customer level and site level for org-A, Customer Interface does not create site level profile for the same customer for another org, i.e., org-B.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!