Customer Interface Issue: Customer Interface Does Not Import Customer Site Level Profile For A Second Site Imported When Another Site Already Exists
Last updated on FEBRUARY 08, 2018
Applies to:Oracle Receivables - Version 11.5.0 to 18.104.22.168 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.
Customer Import (RACUST) does not import the site level profile from table RA_CUSTOMER_PROFILES_INTERFACE, if you import a new site with profile to an existing customer.
The site level profile does not get imported to AR, but gets deleted from RA_CUSTOMER_PROFILES_INTERFACE.
Also the Outfile states that the profile has been imported fine.
Following are the issues:
Once after importing the customer profile at site level for a customer, the subsequent import of customer profiles for
new sites for the same customer does not import the records through Customer Interface.
After having created profiles for a customer both at customer level and site level for org-A, Customer Interface
does not create site level profile for the same customer for another org, i.e., org-B.
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