My Oracle Support Banner

Unapplied Receipts Register Is Not Picking Up Unapplied Prepayments (Doc ID 337400.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Creating a prepayment payment in Order Management creates a prepayment receipt in AR. After running GL Transfer in AR, and then running the AR Reconciliation Report. The Reconciliation report will include the prepayment in the Unapplied Receipts line of the report. However, when running the Unapplied Receipts Register report, it does not include the prepayment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.