Cannot Create A Budget In Marketing Receive Error Conversion Rate For Converting Currency_from To Currency_to Does Not Exit (Doc ID 337425.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Checked for relevance on 09/12/2014.


Symptoms

Cannot create a budget in Marketing, receive error the conversion rate for converting &CURRENCY_FROM to &CURRENCY_TO does not exist OR Set of books is not defined.

Steps To Reproduce
(R) Oracle Marketing Super User
(N) Budget Tab
- Click Create (B)
- Enter details and click update (B)
- Receive error

Error
Error - the conversion rate for converting &CURRENCY_FROM to &CURRENCY_TO does not exist

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms