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Unable To Create a Return Order for Configured Parts - Item Not Returnable (Doc ID 337681.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Oracle Order Management - Version 11.5.9 to 11.5.10.3 [Release 11.5 to 11.5.10]
Oracle Order Management - Version 12.1.3.1 to 12.1.3.1 [Release 12.1]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders


Symptoms

When attempting to copy a Sales Order with Configured Items to create a Return order, the configured part is not copied to lines.

ERROR
-----------------------
Item is not returnable

Cause

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In this Document
Symptoms
Cause
Solution
References


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