FRM-40735 ORA-20002 - Setup Of New Organization Gives Errors In Some AR Forms
(Doc ID 337785.1)
Last updated on JULY 21, 2020
Applies to:Oracle Receivables - Version 126.96.36.199 to 188.8.131.52 [Release 11.5.10]
Information in this document applies to any platform.
Incomplete setup of a new organization generates errors/problems in some AR forms.
STEPS to reproduce the issue:
1. Responsibility: Open new Receivables
2. Navigation: Setup > Transactions > Transactions Types
form doesn't open, no message is received
3. Navigation: Setup > Transactions > AutoAccounting
error pops up when opening the form:
FRM-40735: WHEN_CREATE_RECORD trigger raised unhandled exception ORA-20002
Forms Runtime Diagnostic Collection Log shows:
Executing USER_EXIT Built-in:
In Argument 0 - Type: String Value: FND MESSAGE_NAME "AR_NO_ROW_IN_GL_SET_OF_BOOKS" "AR"
Unhandled Exception ORA-20002
VALUE "XXX Operating Unit"
Error Message: FRM-40735: WHEN-CREATE-RECORD trigger raised unhandled exception ORA-20002.
Tip: In order to get the FRD (Forms Runtime Diagnostic) log in 11.5.10 instance, follow instructions from <Note.290210.1>
This issue occurred in a newly upgraded 11.5.10 instance, but could occur in other circumstances also.
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