'Find Service Requests' Form Error: 'FRM-41830: List of Values contains no entries' on Request Type LOV (Doc ID 337794.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Jan-2014***

Symptoms

'FRM-41830: List of Values contains no entries' when open the Type LOV on Find Service Request form.

Steps to reproduce:
Open View Service Request form
Open the Type LOV
Error is displayed at the bottom of the form.

Cause

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