'Last Payment Amount' On The Header of The Collection Workbench Is Not Correct After Patch 3939307 (Doc ID 338447.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Credit Management - Version: 11.5.9 to 11.5.10.3 - Release: 11.5 to 11.5
Information in this document applies to any platform.
***Checked for relevance on 28-May-2010***

Symptoms

The 'Last Payment Amount' on the header portion of the Collection workbench is different than the amount displayed on the 'History' tab under Payment Types.

Example:
The actual last payment was $314.00 on July 8th.  On the 'History' tab this is correctly displayed. 
On the Header the amount displayed in the 'Last Payment Amount' is $3,228.29.

After applying the stand-alone Patch 3939307, the issue is still not resolved.

Cause

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