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Approval Notification Reminders (Timeout) Not Working When Using AME (Doc ID 338732.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Purchasing - Version 11.5.10 to 12.0.6 [Release 11.5 to 12]
Information in this document applies to any platform.
REQAPPRV
poxwfrqa.wft


Symptoms

Users are unable to receive requisition reminder notifications for Purchase Requisitions when using AME approvals.

"Notify Approver (Simplified)" or "Notify Approver (Simplified) with AME" activity is being used to send the approval requests and it is expected to receive reminder notifications when approvers do not respond to the requests.

This can also result in error notifications to the user as follows:
PL/SQL procedure: POR_AME_REQ_WF_PVT.GET_NEXT_APPROVERS
Error: ORA-20001: The attribute NON_DEFAULT_POSITION_STRUCTURE_ID is not available in the transaction type.

Cause

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In this Document
Symptoms
Cause
Solution
References

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