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Contact Center: How Do You Setup a Custom View In Drilldown Profile Setup (Doc ID 338777.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Care - Version 11.5.7 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


How do you register a custom view so that it can be used in Customer Profiles on the Dashboard in the Contact Center?

(R) Customer Support (11i) or Service (R12)
(N) Setup > Customer Management > Customer Profiles


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