Workflow Stuck When Trying To Update Item Status In NIR Process
(Doc ID 338876.1)
Last updated on FEBRUARY 12, 2019
Applies to:
Oracle Product Hub - Version 11.5.10.0 and laterInformation in this document applies to any platform.
Symptoms
Using the New Item Request (NIR) process with WF template "Standard Item Definition and Approval Process".
Workflow is stuck and cannot promote the status.
Message: EGO_ITEM_PUB.UPDATE_ITEM_APPROVAL_STATUS
STEPS
-----------------------
Development Manager -> Create Production Item -> Copy from Item Catalog Category
Click Next to start the Change Item Request Process
Promote workflow status to Approval
When trying to promote the workflow status to Implemented, get the following errors:
1.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |