Workflow Stuck When Trying To Update Item Status In NIR Process
(Doc ID 338876.1)
Last updated on JULY 23, 2018
Applies to:Oracle Product Hub - Version 22.214.171.124 and later
Information in this document applies to any platform.
Using the New Item Request (NIR) process with WF template "Standard Item Definition and Approval Process".
Workflow is stuck and cannot promote the status.
Development Manager -> Create Production Item -> Copy from Item Catalog Category
Click Next to start the Change Item Request Process
Promote workflow status to Approval
When trying to promote the workflow status to Implemented, get the following errors:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!