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iSupport Error: Java.Text.ParseException: Unparseable Date error submitting a Service Request (Doc ID 339586.1)

Last updated on JULY 21, 2020

Applies to:

Oracle iSupport - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 22-Mar-2010***


Symptoms

When submitting a new Service Request in iSupport the following error appears:

Error

"java.text.ParseException: Unparseable date".
Page Error Stack:
<!-- Error stack of the JSP exception if any:
java.text.ParseException: Unparseable date: "10/31/2005 13:45:49"
at java.text.DateFormat.parse(DateFormat.java:335)
at _oa__html._ibuSRDetails._jspService(_ibuSRDetails.java:4066)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at
org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)

-->
<!-- Exceptions on this page if any (which were ignored):

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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