RMA Stuck With Awaiting Return Disposition; FRM-40212: Invalid value for field OE_ORDER_NUM
(Doc ID 339794.1)
Last updated on APRIL 04, 2022
Applies to:Oracle Order Management - Version 11.5.1 to 184.108.40.206 [Release 11.5.1 to 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
Find a RMA is stuck in Awaiting Return status and the flow code in HTMomse11i output is : AWAITING_RETURN_DISPOS
When try to Inspect the RMA item via:
Click on Customer Tab
Enter the RMA number
Also, data corruption observed in case of RMA. User received the qty into inventory but RMA Line is stuck in "AWAITING_RETURN" or "AWAITING_RETURN_DISPOSITION" statuses
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