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11i: R12: OIE: When Using AME, the Expenses Workflow Does Not Find an Approver (Doc ID 340058.1)

Last updated on FEBRUARY 02, 2022

Applies to:

Oracle Internet Expenses - Version 12.1 and later
Information in this document applies to any platform.
Oracle Approvals Management (AME)
ORA-20001: The approver identified by the following parameters is invalid:\
wf_roles
ORIG_SYSTEM_ID
person_id

Symptoms

Expenses Workflow is not able to find an approver for an Expense Report when AME is enabled. The No Approver notification is sent to the SYSADMIN.

The AME transaction log for the Expense Report shows:

ORA-20001: The approver identified by the following parameters is invalid: originating system PER originating-system ID PER_ID. Please delete or replace this approver wherever they occur in AME data, including approval groups, list-modification conditions, and substitution actions. This approver does not have an entry in wf_roles. (ORIG_SYSTEM_ID=<person_id>)

Cause

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