Create Worksheet Fails With The Earnings For The Resource Is Not Equal To The Payment Transaction Amount (Doc ID 340416.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance 24-Oct-2012


Symptoms

Create Worksheet fails with the below errors for one or more Salesreps.

Failed to create worksheet for <Salesrep Name>
The earnings for the resource is not equal to the payment transaction amount. This error is
usually encountered when the profile "Pay By Transaction" is changed when a payrun is in an unpaid
status. To resolve this issue please revert the profile value back, add all the resources to the
payrun and pay the payrun before changing the profile value.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms