My Oracle Support Banner

Create Worksheet Fails With The Earnings For The Resource Is Not Equal To The Payment Transaction Amount (Doc ID 340416.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Create Worksheet fails with the below errors for one or more Salesreps.

Failed to create worksheet for <Salesrep Name>
The earnings for the resource is not equal to the payment transaction amount. This error is
usually encountered when the profile "Pay By Transaction" is changed when a payrun is in an unpaid
status. To resolve this issue please revert the profile value back, add all the resources to the
payrun and pay the payrun before changing the profile value.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.