Label on the Invoice shows as "Freight Charges" Even Though Modifier Type of "Restocking Fee" is Used (Doc ID 340883.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.



Symptoms


On 11.5.10 in Production:
Find a new 'Charge' - Restocking Fee, created similar to that accessed by the Sales Order form for Freight Charges (Action --> Charges --> Freight Charge). comes out on the Receivables Invoice 'Freight Charge' even for the Restocking line

The issue can be reproduced at will with the following steps:

Create a Freight Charge Type Modifier with a newly added Modifier Type called "Restocking Fee". After adding an Amount using this Restocking Fee, and Interfacing to Receivables, it is found that the Invoice has the Amount listed as "Freight Charge"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms