Label on the Invoice shows as "Freight Charges" Even Though Modifier Type of "Restocking Fee" is Used
Last updated on FEBRUARY 16, 2018
Applies to:Oracle Order Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
On 11.5.10 in Production:
Find a new 'Charge' - Restocking Fee, created similar to that accessed by the Sales Order form for Freight Charges (Action --> Charges --> Freight Charge). comes out on the Receivables Invoice 'Freight Charge' even for the Restocking line
The issue can be reproduced at will with the following steps:
Create a Freight Charge Type Modifier with a newly added Modifier Type called "Restocking Fee". After adding an Amount using this Restocking Fee, and Interfacing to Receivables, it is found that the Invoice has the Amount listed as "Freight Charge"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms