Cannot Find Items to Add to a Quote/Cart or when search in the iStore catalog Error: "No Records Found Matching the Given Criteria"
(Doc ID 340933.1)
Last updated on JULY 27, 2020
Applies to:Oracle iStore - Version 220.127.116.11 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Quoting - Version 11.0 to 12.1.3
Information in this document applies to any platform.
No records found matching the given criteria.
FRM-40502: ORACLE error: unable to read list of values
User cannot find and select items to add to quote in Quoting.
The possible messages that can be received are :
In HTML receive 'No records found matching the given criteria.'
In Forms Quoting, this could result in any of the following errors
FRM-40502: ORACLE error: unable to read list of values.
FRM-40212: Invalid value for field INVENTORY_ITEM
FRM-41830: List of Values contains no entries
User does not find any items or expected items when searching in the iStore catalog section using Quick Search nor Advanced Search.
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In this Document
Information required if logging a Service Request with Oracle Support for this issue: