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DQM Search Result Window The Site And Contact Level Do Not Appear On The Tree. (Doc ID 340941.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Trading Community - Version 11.5.9 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

The form ARHDATTR shows a tree with only 2 levels (party and account).
The site and contact level do not appear.
Moreover, the buttons of email, web, contact, site, party do not work.

EXPECTED BEHAVIOR
Expect to see the 'tree' level for all levels when those levels exist for the account

STEPS
1) Go to the Customer Standard form, the search criteria window appears
2) Fill the contact name
3) Push the find button
4) The search result window appears
5) The tree is displayed with only 2 levels (party, account)




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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