My Oracle Support Banner

Inactive customer are still showing on selection list when running account reports (Doc ID 341321.1)

Last updated on MAY 26, 2019

Applies to:

Oracle Receivables - Version 11.5.8 to 11.5.10.3 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.

Goal

Inactive customer are still showing on selection list when running account reports. For instance Billing History report shows inactive customers in the Customer Name low LOV.  These account reports uses the value set AR_CUSTOMER_NAME in order to show the Customer Name low LOV

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.