Last updated on DECEMBER 15, 2016
Applies to:Oracle iSupport - Version 126.96.36.199 and later
Information in this document applies to any platform.
How do you enable the IBU_CF_SR_SEVERITY via AK Developer > Define Regions to display within a region on the iSupport Create Service Request form?
The following was attempted unsuccessfully:
AK Developer > Define Regions
Query IBU_CF_SR_XX_G region
Add IBU_CF_SR_SEVERITY attribute (seeded)
Check Node Display and Update flags
But when creating a Service Request via iSupport the Severity field fails to display.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms