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iSupport: Added Severity Attribute To Top Region in AK Regions But Not Showing (Doc ID 341598.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle iSupport - Version and later
Information in this document applies to any platform.


How do you enable the IBU_CF_SR_SEVERITY via AK Developer > Define Regions to display within a region on the iSupport Create Service Request form?

The following was attempted unsuccessfully:

AK Developer > Define Regions
Query IBU_CF_SR_XX_G region
Region items
Add IBU_CF_SR_SEVERITY attribute (seeded)
Check Node Display and Update flags

But when creating a Service Request via iSupport the Severity field fails to display.


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