Service: "Function Not Available" Error When Using Print Request (Doc ID 341626.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Teleservice - Version: 11.5.10 to 12.2 - Release: 11.5 to 12.2
Information in this document applies to any platform.
***Checked for relevance on 26-FEB-2012***

Goal

In the Oracle Service application, attempt to Print Request or Log/Notes for a customized responsibility.  

ERROR:
"Function not available to this responsibility".

What is the menu function to activate this functionality?

Solution

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