My Oracle Support Banner

Service: "Function Not Available" Error When Using Print Request (Doc ID 341626.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


In the Oracle Service application, attempt to Print Request or Log/Notes for a customized responsibility.  

"Function not available to this responsibility".

What is the menu function to activate this functionality?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.