Duplicate Warranties For Instance Appear In Install Base for Child Products
(Doc ID 341718.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Installed Base - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Symptoms
The View Customer Product page shows the same warranty twice in the Contracts link for a child product in a product configuration.
STEPS
Using the Oracle Install Base User responsibility:
1. Navigate to View Customer Item Instances.
2. Query the top level for a configured product.
3. Select the Configuration Link and then select the link for a component.
4. Select the Contracts link. The warranty for the product appears in the list twice.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |