OEXOEORD Freight Charge Not Being Applied Nor Working On An Internal Sales Order (Doc ID 341802.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Oracle Order Management - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 17-Jan-2014***

Form:OEXOEORD.FMB - Sales Orders


Symptoms

Freight and special charge modifiers are not getting applied on an internal sales order.

Automatic freight charges are not applied.

"Error: APP-ONT-251455 : Changes in order level charges will not be applied because all the order lines are frozen" when trying to apply charges through  Actions--->Charges on the order header.

"Error: APP-ONT-251458 : Changes to line level charges will not be applied because the line is frozen" when trying to apply charges through Actions--->Charges and Freight costs on the order line.

 

Cause

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