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Fulfillment Set Not Working On ATO And PTO Non Shippable Components (Doc ID 342127.1)

Last updated on JANUARY 29, 2022

Applies to:

Oracle Order Management - Version to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


Multiple invoices are generated when OM Fulfillment set entered on all ATO/PTO order lines. On order header, all customers have a mandatory fulfillment set because a single invoice is required. After a first partial shipment, all non shippable lines are sent to Receivables (AR).
It seems that Fulfillment activity in line Workflow (WF) is not honored. Expect to be able to send only one invoice.

Too many invoices sent to customer. Expecting to send only one invoice per order, since all lines are in a fulfillment set


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