How to Ship a Product via Sales Order and Designate the End Customer as the Owner in the Install Base

(Doc ID 343025.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Oracle Installed Base - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
*** Checked for currency on 24-Jul-2014 ***

Goal

When a product is shipped, the product may be shipped to an 'End Customer', not the 'Sold To' customer.

How can a product be shipped in this manner so that the record in the Install Base shows the end customer not the 'Sold To' customer?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms