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HR Defunct Process Does Not Remove Transactions With Status Cancelled (Doc ID 343401.1)

Last updated on JUNE 11, 2024

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle HRMS (Self Service) - Version: 11.5.10.2 to R12.1



Symptoms

HR Defunct process is not removing the transactions with the status of CANCELLED if they are cancelled via the Workflow Administrator Web (New) responsibility when item_type is HRSSA

Steps to Reproduce:

  1. Login with a SSHR responsibility->Manager Actions and create any type of SSHR change
  2. Login with the "Workflow Administrator Web (New)" seeded responsibility.
  3. Query up the item_key for the Item_type='HRSSA' created in step 1 above.
  4. Navigate to "View Diagram"
  5. Click "Cancel Workflow" button
  6. This will set the ROOT_STATUS of the associated WF transaction to CANCEL:CANCELLED .
  7. Run HR Defunct process
    Note, the records are not removed from the table hr_api_transactions

    wf_item_status_activities recordd for the associated item_type and item_key from the
    HR_API_TRANSACTION record and see the WF record there has a root status of "CANCEL:CANCELLED" .

Cause

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In this Document
Symptoms
Cause
Solution
References

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