Unable To Locate Valid Collector For Credit Memo Request (Doc ID 343414.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Receiving the following error in workflow notifications when trying to process a dispute:

Action Required: Unable to locate valid Collector for Credit Memo Request
                        The Collector assigned to the Customer or Site is missing or invalid.

Cause

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