Ordered Date On Header Changes to current date when Ship To location changes

(Doc ID 343562.1)

Last updated on DECEMBER 06, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
*** Checked for relevance on 06-Dec-2017 ***


Symptoms

ACTUAL BEHAVIOR 

When the ship_to address is changed on a sales order header, the ordered_date is also changed to the current date.


EXPECTED BEHAVIOR


Expect the order date to remain constant throughout the life of the order.

STEPS


1. Order Management Responsibility.
2. Nav->Orders,Returns->Sales Orders
3. Enter a new order on a certain date, for example, on August 1 2011
4. Book the order.
5. x number of days later (for example, on August 5), Nav->orders,Returns->Order Organizer
6. Enter search criteria to find the order that was entered previously. In this example, find the order that was entered on August 1st.
7. Change the ship to location.
8. Save the order
9. The date order changes to the date this change was made. In our example, date changes to August 5.

Changes

 

Cause

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