Need To Stop Fields From Defaulting When The Customer Profile Class Name Change
(Doc ID 343622.1)
Last updated on JULY 13, 2020
Applies to:Oracle Receivables - Version 11.5.9 to 188.8.131.52 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
Credit and Collections team are manually updating the credit amounts in the customer standard screen. Whenever the customer profile class name is changes in the customer standard form all the fields (hold, limits, etc) are defaulted to the values defined for the profile class name.
The users would like to change the profile class name without changing the individual values as the profile class name is being internally for various purposes like reporting, classification, etc. and is an easy way to pull out a list of customers in some collections/credit AR forms.
Is there any profile option or any other way using which we can turn off the defaulting of the individual values?
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