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Punchout To OBN Or Supplier Site Receive Error Code: 201 for Certificate not Updated, Including Instructions of How to add the Missing Certificates (Doc ID 343799.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle iProcurement - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Oracle Business Network - Version 5.1 and later
Information in this document applies to any platform.

Symptoms

iProcurement punchout to OBN - Oracle Business Network (formerly OSN - Oracle Supplier Network ) or to supplier sites fails with Error.
Due to this issue, users are unable to use iProcurement punchout to create requisitions.



Error

Error received by the user is as follows:

Error
The connection to the supplier website cannot be established.
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Exception details are as follows:

Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.
Supplier Login URL: https://<punchoutsupplier.domain>/cxmllogin/index.cgi
...

ProcessorException
Proxy Host: null
Proxy Port: -1
CA Certification File Location: /oracle/apps/<sid>/iAS/Apache/Apache/conf/ssl.crt/ca.crt

URL: https://<punchoutsupplier.domain>/cxmllogin/index.cgi
java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed: X509CertChainInvalidErr

Another possible error is as follows:

CA Certification File Location: <url prefix>/sysman/config/b64InternetCertificate.txt
URL: https://www.<somecompany>/shop/<ABCD>_PunchoutSetup.process
java.io.IOException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
. . .
at java.lang.Thread.run(Thread.java:744)
Caused by: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.validator.SimpleValidator.buildTrustedChain(SimpleValidator.java:384)

 

Steps To Reproduce
1. SSL certification expires.
2. Update to new SSL certificate.
3. Log in to iProcurement.
4. Select Supplier setup for OBN punchout or a Supplier setup for direct supplier site punchout.
-- The errors occur.

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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